Join the team

We’re recruiting up to 3 new Trustees to help guide Social Bite’s future. If you share our mission to end homelessness and can bring curiosity, courage and good judgement, we’d love to hear from you.

Why join us?
As a Trustee, you’ll shape strategy, strengthen governance and amplify our impact – supporting a high-performing, values-led organisation.

About the vacancy
We’re building a board that reflects the communities we serve. Diverse voices don’t just improve decisions, they deepen insight, challenge assumptions, strengthen accountability and increase impact. We welcome applications from people of all backgrounds and identities, including those with lived experience of homelessness.

What the role involves

• Set strategy & safeguard mission: set/review strategy and monitor impact.
• Governance & compliance: ensure compliance with the constitution, charity/company law and regulators; maintain clear delegations and hold the Operational Management Board to account.
• Risk oversight: oversee risk management and internal controls; approve higher-risk policies/decisions (financial, operational, reputational).
• Financial stewardship: approve/monitor budgets and reserves, protect assets, and review key financial policies annually.
• Board effectiveness & conduct: prepare for and attend meetings, offer constructive challenge and support, champion equity, diversity and inclusion, and uphold the Nolan Principles.
• External ambassador: represent Social Bite with partners/funders and at events; help build strategic relationships.

Skills we’re particularly keen on (any one or more)

• Finance/Accounting
• Legal & Governance
• Fundraising/Partnerships/Corporate Relations
• HR/Organisational Development & Culture
• Commercial experience (hospitality would be ideal)
• Digital/Data/Technology
• Public Affairs/Policy/Commissioning
• Lived experience of homelessness

Time commitment per year

• Board meetings: 4 standard (2.5 hrs each), 1 away day (1 day) and 1 forecasting meeting (2 hrs)
• Preparation: 2–3 hours per meeting
• Wider involvement: occasional organisation-wide events
• Overall: approximately 4-6 days per year.

Location & expenses
Meetings are typically at our Head Office, 1 Leith Walk, Edinburgh, with hybrid/online options. This is a voluntary non-remuneration role; reasonable out-of-pocket expenses are reimbursed.

Induction & support
New Trustees receive a comprehensive induction (typically one full day) and ongoing training/support.

Eligibility & due diligence
You must be eligible to serve as a charity trustee under applicable law and declare any conflicts of interest. Two references and PVG checks will be undertaken.

How to apply
Please email your CV and a written statement (max 2 pages) detailing:

• Why you want to be a Trustee at Social Bite
• How you think your skills and experience can help us achieve our vision.

Role Description  Mission, Vision and Values

Applications should be sent to recruitment@social-bite.co.uk by 10am on Monday 27^th October 2025. First interviews will take place on 7^th November 2025 via Teams. Second interviews will include a presentation and take place in person in Leith, Edinburgh (4^th or 5^th December 2025).

If you have any questions about the role/application process or have any access needs/reasonable adjustments that would help you apply for this role, please let us know via the email above and we will be happy to assist.

Location: 1 Leith Walk, Edinburgh (Office Based)
Days / Hours: Full-time, Monday to Friday, 9am – 5pm
Contract Type: Fixed Term – until mid-January 2026
Start Date: Beginning of November 2025
Rate of Pay: £12.60 per hour

Are you a confident communicator with a friendly and professional manner?

Do you have great attention to detail and enjoy supporting meaningful campaigns that make a real difference?

We’re looking for a Campaign Support Assistant to join our team in Leith on a temporary basis. You’ll play an important role in connecting with our donors and supporters, providing a warm and professional first point of contact for all enquiries.

What you’ll be doing:

• Contacting donors, supporters, volunteers, and customers by phone and email, providing information, thanks, and updates.
• Delivering an effective administration service including managing emails, phone calls, and Teams/Zoom meetings.
• Recording and updating data accurately in our CRM system, ensuring supporter information is correct and up to date.
• Managing incoming enquiries, signposting or escalating to the relevant colleagues as appropriate.
• Supporting campaign logistics, including monitoring social media inboxes and voicemails.
• Assisting the team with general administration duties, as required.

What we’re looking for:

• Confident, friendly, and professional telephone manner.
• Well organised, strong attention to detail and accuracy in all tasks.
• Good working knowledge of Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Comfortable using computers and online systems.
• Able to build positive rapport quickly and work well within a supportive team.

Why join us?

• Impact: Your work will empower people experiencing homelessness to transform their own lives through our key pillars of providing homes, jobs, food and support.
• Culture: You’ll be part of a supportive and dynamic team in an entrepreneurial organisation that values your unique take on how to achieve our goals.
• Growth: Gain valuable experience in donor relations, administration, and campaign delivery.
• Purpose: Be part of a friendly, forward-thinking environment where your contribution truly matters.

Perks:

• £12.60 per hour, plus accrued holiday pay
• Staff discount at Social Bite Coffee Shops
• Access to wellbeing support and high street discounts
• A welcoming, values-driven culture where everyone’s contribution is recognised
• Please note that we’re a dog-friendly office – some of our team occasionally bring in their dogs to work. We manage this carefully so it works for everyone, including colleagues with allergies.

How to Apply

Please send your CV and a supporting message to recruitment@social-bite.co.uk.

Your supporting message should help us get to know who you are and why you’d be a great fit for the role. You can choose the format that feels most comfortable for you. It could be:

• a short letter (up to 500 words)
• a video or voice note (up to four minutes)
• or something else creative that helps you express yourself.

Please note that applications without a supporting message will not be considered.

Recruitment Process

We believe recruitment should be a two-way process – an opportunity for both you and us to get to know each other, to make sure it’s the right fit on both sides.

The successful candidates will not only have the right skills but will also share our values and believe in our mission to end homelessness and build a more connected society.

There will be a two-stage recruitment process, which will involve an initial call with Louise Hutson, Director of Philanthropy & Marketing. If it feels like a good fit on both sides, you’ll then be invited for a coffee and conversation with our Individual Giving Team.

We’re keen to recruit as soon as possible. Applications will be reviewed as they are received, and interviews will be scheduled on a rolling basis – so we encourage you to apply early.