Careers at
Social Bite

Digital Marketing Manager
Responsible to: Head of Marketing and Communications
Contract Type: Permanent, full time
Salary: £34,000 – 36,000 a year, dependent on experience
Location: Edinburgh / Hybrid

Download the role description

About Social Bite
Social Bite is a charity and social enterprise. Our vision is a society where no one should have to be homeless. For more than a decade, we’ve brought people, partners and communities together to challenge the status quo and pioneer solutions that create lasting change.

From supporting people to find a safe place to call home, to empowering people into employment, to providing free, fresh food to people experiencing homelessness or food poverty, our work is rooted in dignity, kindness and impact. Across flagship campaigns, fundraising events and community-led action, everything we do reflects our values of authenticity, equality, relationships and entrepreneurship.

We’re proud of our warm, inclusive and supportive culture, where people feel trusted, valued and encouraged to bring their whole selves to work, with a strong focus on wellbeing, balance and collaboration.

The role
We’re seeking a Digital Marketing Manager to join our team and support our mission to end homelessness. This role will lead and optimise our digital marketing activity across paid media, website, SEO, email and campaigns, helping more people discover, understand and support Social Bite. We’re looking for someone who can bring strong writing, creative thinking and digital know-how to create clear and compelling online journeys that inspire people to take action.

What you’ll be doing
Working as part of our Fundraising and Marketing team, you’ll work closely with the Head of Marketing & Communications, Senior Communications Manager and Social Media & Marketing Executive to strengthen how Social Bite shows up online. You’ll bring together exceptional writing skills, creative flair, goal-orientated thinking and digital experience to ensure Social Bite’s website, advertising, email and campaign channels perform at their best. You’ll be an essential part of the team helping to grow awareness, support fundraising, drive footfall to our coffee shops and reach new audiences across the UK.

Shape clear, compelling digital content: write and develop copy for website pages, landing pages, emails, paid adverts and campaign activity, making sure our content feels human, useful and true to Social Bite’s mission.

Lead our digital performance: plan, manage and optimise paid advertising across search and social platforms, making sure budgets are used well and campaigns support fundraising, commercial and awareness goals.

Make our website work harder: take ownership of website content, SEO and user journeys so people can quickly find what they need, understand our impact and take action, whether that’s donating, visiting a shop, joining a campaign or getting in touch.

Turn insight into action: use data from GA4, Search Console, advertising platforms, email tools and dashboards to show what’s working, what needs to change, and where we can improve.

Deliver integrated campaigns: coordinate digital activity across our major campaigns, fundraising appeals, shop activity, partnerships and impact work, making sure plans are clear, joined up and delivered to a high standard.

Strengthen how we work: help us build better systems, reporting, processes and ways of working so the Marketing and Communications team can plan, respond to opportunities, and keep improving.

Champion Social Bite’s voice online: make sure our digital activity is clear, consistent and mission-led, helping people connect with who we are, what we do and why it matters.

What we’re looking for

• Experience in digital marketing, with strong knowledge of paid media, SEO, website content and analytics.
• Someone who can balance hands-on delivery with planning, optimisation and clear recommendations.
• A confident writer who can create clear, engaging copy for websites, email, paid adverts and campaign journeys.
• A highly organised person who can manage multiple priorities, budgets and deadlines.
• A digital marketer who knows how to use data, but doesn’t lose sight of people, message and mission. Why we do what we do is always at the heart of communications.

Why join us?

• Impact: your work will help people affected by homelessness access food, homes, jobs and support.
• Culture: you’ll be part of a supportive and dynamic team in an entrepreneurial organisation that values your ideas and perspective.
• Growth: you’ll have the chance to shape digital marketing at an exciting stage of Social Bite’s growth across the UK.
• Perks: competitive salary, flexible working hours, and benefits including:
  • Generous annual leave entitlement (plus public holidays)
  • Hybrid and flexible working
  • Pension scheme
  • Free food at Social Bite Coffee Shops
  • Reward Hub (discounted gym, restaurants, shop partnerships)
  • Health benefits cash plan
  • GP24 access
  • Death in Service
  • Employee Assistance Programme
  • Access to in-house counselling
  • Monthly ‘Values Superstars’ rewards, recognising commitment to embodying Social Bite’s values
  • A welcoming, inclusive and dog friendly office

Application process
Please send a CV and cover message to recruitment@social-bite.co.uk. Your cover message should give us a sense of who you are and show us why you’re a good fit for this role. It could be a letter (up to 500 words), a video or voice note (up to four minutes), a presentation or infographic of comparable length.

Interview process
Interview questions will be sent to you in advance to allow you to prepare. There will be a two-stage interview process.
Ahead of the second-round interview we’ll also ask shortlisted candidates to complete an exercise, like a short presentation or digital campaign task, for us to discuss on the day.

Social Media and Marketing Executive
Responsible to: Digital Marketing Manager
Contract Type: Permanent, full time
Salary: C£27,000 a year, dependent on experience
Location: Edinburgh / Hybrid

Download the role description

About Social Bite
Social Bite is a charity and social enterprise. Our vision is a society where no one should have to be homeless. For more than a decade, we’ve brought people, partners and communities together to challenge the status quo and pioneer solutions that create lasting change.

From supporting people to find a safe place to call home, to empowering people into employment, to providing free, fresh food to people experiencing homelessness or food poverty, our work is rooted in dignity, kindness and impact. Across flagship campaigns, fundraising events and community-led action, everything we do reflects our values of authenticity, equality, relationships and entrepreneurship.

We’re proud of our warm, inclusive and supportive culture, where people feel trusted, valued and encouraged to bring their whole selves to work, with a strong focus on wellbeing, balance and collaboration.

The role
We are seeking a Social Media and Marketing Executive to join our team and support our mission to end homelessness. This role involves developing and executing campaigns that engage and inspire action. The successful candidate will be passionate about content creation and possess the skills to enhance our brand visibility and fundraising efforts.

What you’ll be doing
Working as part of our dynamic Fundraising and Marketing team, you’ll work closely with the Head of Marketing and Communications, the Senior Communications Manager and the Digital Marketing Manager to build the Social Bite brand. Your skills and enthusiasm will help drive footfall to our social enterprise coffee shops, raise awareness around homelessness, and amplify our fundraising initiatives. No two days are the same in this fast-paced role that covers the whole marketing mix.

Powerful storytelling: we need to create content that shines a spotlight on our key impact projects, like our Jobs First employment programme and our free food services. You’ll play an integral role in increasing awareness and engagement with our two new Social Bite Villages. 
Maximise our digital presence: grow our online following through engaging social media content (especially videos), digital advertising, newsletters, and a website redevelopment project.

Large-scale campaigns: support the marketing and communications activities surrounding fundraising initiatives like our UK-wide Festival of Kindness Christmas campaign which aims to deliver 300,000 gifts, meals and essential items to people who are vulnerable and experiencing homelessness through the winter. This includes a large-scale online fundraising campaign across multiple channels. Offline, you’ll gather content at sites like our Trees of Kindness across Scotland, Birmingham and London, where supporters can bring gifts and make donations.

Champion our social enterprise: promote our coffee shops and commercial initiatives in Edinburgh, Glasgow, Aberdeen and London by working closely with our operational management colleagues to brainstorm innovative ideas, craft point-of-sale, design promotional materials, and increase in-store brand impact.

Event management: plan and deliver events big and small, from producing assets for charity stalls at corporate fairs, to marketing our Impact Conferences and black-tie fundraising dinners.

What we’re looking for

• Experience in digital marketing, with strong knowledge of paid media, SEO, website content and analytics.
• Someone who can balance hands-on delivery with planning, optimisation and clear recommendations.
• A confident writer who can create clear, engaging copy for websites, email, paid adverts and campaign journeys.
• A highly organised person who can manage multiple priorities, budgets and deadlines.
• A digital marketer who knows how to use data, but doesn’t lose sight of people, message and mission. Why we do what we do is always at the heart of communications.

Why join us?

• Impact: your work will help people affected by homelessness access food, homes, jobs and support.
• Culture: you’ll be part of a supportive and dynamic team in an entrepreneurial organisation that values your ideas and perspective.
• Growth: you’ll have the chance to shape digital marketing at an exciting stage of Social Bite’s growth across the UK.
• Perks: competitive salary, flexible working hours, and benefits including:
  • Generous annual leave entitlement (plus public holidays)
  • Hybrid and flexible working
  • Pension scheme
  • Free food at Social Bite Coffee Shops
  • Reward Hub (discounted gym, restaurants, shop partnerships)
  • Health benefits cash plan
  • GP24 access
  • Death in Service
  • Employee Assistance Programme
  • Access to in-house counselling
  • Monthly ‘Values Superstars’ rewards, recognising commitment to embodying Social Bite’s values
  • A welcoming, inclusive and dog friendly office

Application process
Please send a CV and cover message to recruitment@social-bite.co.uk. Your cover message should give us a sense of who you are and show us why you’re a good fit for this role. It could be a letter (up to 500 words), a video or voice note (up to four minutes), a presentation or infographic of comparable length. Please also include up to three links to pieces of Social Media content that you have created.

Interview process
Interview questions will be sent to you in advance to allow you to prepare. There will be a two-stage interview process.

Ahead of the second-round interview we’ll also ask shortlisted candidates to complete an exercise, like a short presentation or digital campaign task, for us to discuss on the day.

·        First round interview with Head of Marketing and Communications and Senior Marketing Manager.

·        Second round interview with Head of Marketing and Communications, Senior Communications Manager and Director of Philanthropy and Marketing.